Get in touch
GETX is run by a small team. We aim to respond within one business day on weekdays, longer on weekends.
Order disputes
Open the order page and click "Open dispute". This is the fastest path — admin responds within 24h.
My orders →Security disclosure
Responsible disclosure of vulnerabilities. Please don’t test against live user data.
support@getx.liveBefore you email
Most account, payment, and delivery questions are already answered:
- How GETX works — the full transaction flow.
- Trust & Safety — escrow, disputes, and platform rules.
- Refund Policy — every refund case spelled out.